Author name: Digital Nirvana

Enhancing operational efficiencies for a leading Spanish media giant through AI-enabled multilingual translation, transcription, and closed captions

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Client: A major international entertainment company and the most extensive media enterprise in the Spanish-speaking world Overview The explosion in OTT platforms has created new opportunities for traditional media companies to reach larger audiences worldwide. As a worldwide distributor of Spanish-language content, this organization is no exception – and the company now offers its programming …

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Digital Nirvana’s Transcription Solutions for Financial Markets

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Client: One of the largest financial data providers in the industry was looking to outsource to a new transcription provider. Overview Transcription is a critical tool in today’s financial industry, and it’s not just for earnings calls. There are all sorts of reasons to get conversations transcribed — shareholder meetings, TV and radio interviews, financial podcasts, …

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How Impactful Is Video Metadata For Discoverability and User Engagement

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In an era where video content is everywhere, making this content easily discoverable and manageable remains a significant challenge. This is where video metadata plays a crucial role. The information embedded within or associated with a video file can greatly enhance its accessibility and usability for search engines and end-users. This article delves into the …

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AI’s Impact on Media Compliance and Regulatory Adherence

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In today’s rapidly evolving digital landscape, media companies face an intricate web of regulations that govern the production and distribution of content. These regulations’ growing complexity and volume present significant challenges, making compliance a daunting task. As the industry continues to expand, so does the need for more efficient and reliable compliance measures. Enter Artificial …

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Effective Media Monitoring: Route to Brand Success

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In today’s fast-paced broadcasting landscape, media monitoring has become crucial for organizations aiming to maintain an edge over the competition and stay connected with their audience. The significance of media monitoring extends beyond just tracking mentions; it encompasses brand reputation management, crisis management, market intelligence, and more. Let’s delve into the benefits, methods, and tools …

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Empowering Global Audiences: The Essential Role of Multilingual Transcription Tools in Broadcasting

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The broadcasting industry faces increasing pressure to cater to a diverse, global audience in today’s interconnected world. This global reach amplifies the importance of multilingual transcription tools, ensuring that content is accessible, engaging, and inclusive for audiences irrespective of their native language. However, managing multilingual content presents unique challenges, from transcription accuracy to real-time capabilities, …

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The Role of Metadata in Content Monetization Strategies

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In today’s rapidly evolving broadcasting landscape, metadata has become a cornerstone for managing and monetizing content. Metadata, often described as data about data, encompasses many descriptors like titles, descriptions, keywords, timestamps, and more. Its role in broadcasting can hardly be overstated, serving as the backbone for enhancing content discovery, improving viewer engagement, and optimizing operational …

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Optimized Viewer Experience with Automated Transcription and Captioning

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In the fast-paced world of broadcasting, efficiency isn’t just an advantage—it’s a necessity. The demand for real-time information delivery, coupled with the need for accessibility and compliance, puts immense pressure on broadcasters to streamline their workflows. One of the critical components in broadcasting is the effective use of transcription and captioning. These elements are not …

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AI Content Moderation: Transforming the Broadcasting Industry

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The broadcasting industry is undergoing rapid changes, driven by the increasing demand for live broadcasts. This surge in content necessitates robust content moderation mechanisms to ensure quality, compliance, and viewer satisfaction. AI content moderation is emerging as a powerful tool, transforming how broadcasters manage and maintain their content standards in a fast-paced digital environment. The …

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Elevating Broadcast Standards with QoE Monitoring: A Comprehensive Guide

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In today’s media landscape, where viewers can access many platforms and content, delivering high-quality broadcasts is no longer a luxury but a necessity. Quality of Experience (QoE) Monitoring has emerged as a game-changer in the broadcast industry, playing a crucial role in enhancing viewer satisfaction and operational efficiency. This guide delves into the significance of …

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Digital Nirvana delivers knowledge management solutions, business process automation, and AI-based workflows that empower organizations to create, share, and mine actionable insights from electronic media.

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Required skill set:

  • Exceptional audio sensitivity – ability to understand spoken English/Other languages in different accents across the globe.
  • Good comprehension skills.
  • Proven research skills and fact-checking using Internet-based search engines.
  • Broad cultural knowledge and wide range of interests.
  • Technically proficient in Microsoft Office, including Word, Excel.
  • Ability to multi-task and work in a deadline-driven environment.
  • Good knowledge of computers and Internet.
  • Proficiency in relevant subtitling software is a plus.
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Required skill set:

  • Editing verbatim transcription of earnings calls. Earnings call is a teleconference, or precisely a webcast, in which a public company discusses the financial results of a reporting period via the internet.
  • The call typically runs from 30-60mins and consists of two parts; the Management Portion and the Q&A session.
  • Minimum 1+ Years as Editor/Proof Reader.
  • Ability to work under pressure with interruptions and challenging deadlines.
  • Team-oriented, collaborative and have a positive attitude.
  • Ability to multi-task and work in a deadline-driven environment.
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Required skill set:

  • 7+ years of related experience with computers, technical troubleshooting, and providing customer service.
  • Must have 6+ years of Linux/Unix OS experience, with a focus on administering Linux technologies.
  • Must have working knowledge in AWS or other Cloud computing.
  • Working knowledge of virtualized infrastructure environments (VMware, Nutanix AHV, Hyper-V, etc.).
  • Must have understanding of broadcast signals and transport methods.
  • Strong understanding of audio video streaming and encoding technologies (FFmpeg, MediaInfo, AVISynth and ffprobe.
  • Experience with Broadcast tools like Adobe Cloud, Adobe Premier, Avid Composer, Nexus, Interplay, and other Media products a plus.
  • Should have working knowledge and experience in DevOps tools such as Ansible, Jenkins, Docker, and GitHub
  • Ability to work under pressure with interruptions and challenging deadlines.
  • Team-oriented, collaborative and have a positive attitude.
  • Ability to multi-task and work in a deadline-driven environment.
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Required skill set:

  • 2+ years of related experience with computers, technical troubleshooting, and providing customer service in a call center environment.
  • Knowledge of broadcast signals and system preferred.
  • Previous CRM experience preferred.
  • Strong communication skills required.
  • Experience using Saleforce, Google Suite, and other basic computer related skills.
  • Basic Linux Skills preferred.
  • Ability to effectively prioritize and execute tasks and adapt to change.
  • Must show aptitude and desire to learn new skills on the job.
  • Ability to work under pressure with interruptions and challenging deadlines.
  • Team-oriented, collaborative and have a positive attitude.
  • Strong customer-service orientation with ability to be courteous and helpful.
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