Digital Nirvana’s technology-aided workflow and highly experienced captioners have been successfully delivering captions according to customer requirements and within the required turnaround time of 24 to 48 hours. In fact, thanks to 24/7 operations and a strong customer support team, Digital Nirvana has been able to exceed customer expectations in terms of output quality, delivery time, and the ability to accommodate rush orders and change requests. It has enabled us to redeploy personnel to other core functions instead of spending valuable time on vendor management, project monitoring, and QC.

Digital Nirvana proved that when we cover the same call for multiple companies, we have various teams in place making numerous transcripts of the same call. Their scoring technique shows that they were able to offer financial transcripts with the best accuracy imaginable. They can turn complete transcripts around very quickly, usually within three to four hours compared to six hours or more with other providers.

We chose Digital Nirvana’s for captioning solutions based on their unique capabilities: Ability to generate translations almost instantly using existing closed-caption files and then export new, publish-ready sidecar files for OTT platforms. A rapid turnaround time that is virtually unheard of in the captioning industry, with the ability to reduce the captioning time for a specific program from 15 hours to less than two and the ability to view caption streams for multiple languages in a single interface is a game changer.