IABM 2021 Interview – In conversation with Hiren Hindocha

In this IABM TV interview, Hiren Hindocha (Co-Founder, President & CEO – Digital Nirvana) discusses the latest trends of Artificial Intelligence & Machine Learning, and how the needs of customers have changed during the pandemic.

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Vishnu Beri
(blog author)

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At Digital Nirvana, we believe that knowledge is the key to unlocking your organization's true potential. Contact us today to learn more about how our solutions can help you achieve your goals.

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Required skill set:

  • Exceptional audio sensitivity – ability to understand spoken English/Other languages in different accents across the globe.
  • Good comprehension skills.
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Required skill set:

  • Editing verbatim transcription of earnings calls. Earnings call is a teleconference, or precisely a webcast, in which a public company discusses the financial results of a reporting period via the internet.
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Required skill set:

  • 7+ years of related experience with computers, technical troubleshooting, and providing customer service.
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Required skill set:

  • 2+ years of related experience with computers, technical troubleshooting, and providing customer service in a call center environment.
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  • Must show aptitude and desire to learn new skills on the job.
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