Transcription for Closed Captioning – Automated or Manual?

When we talk about closed captioning or subtitling process, one question that immediately comes to our mind is; whether an automated transcription process good enough or do we really need to have human involvement during the process.

transcription for closed captioning automated or manual

As we all know, there are a quite a few software tools and equipment available in the market that can effectively convert speech to text automatically. However, there are limitations for these software tools or equipment when it comes to transcribing different accents and audios with different qualities. For instance, in the US, people of different regions have different styles of speaking. Most of the time, converting speech to text automatically for a television show is challenging because TV shows feature people from different regions and backgrounds who would pronounce English words in completely different styles.

During a study conducted by Google and Harvard University, it was found that over the last century, English as a language has doubled its size and it continues to expand yearly by around 8,500 new words, and now stands at 1,022,000 words. Growing glossary of vocabulary makes automated transcription a challenging process. A lot of new terms and words adding up to the vocabulary make automated tools vulnerable to misinterpret them. Although internet helps software tools and equipment to get updated regularly, there is still some amount of difficulty faced by these automatic transcription tools when it comes to interpretation of growing vocabulary.

Human transcriptionists still have advantages compared to speech recognition tools although manual process is more time consuming and requires more effort by transcriptionists to keep themselves updated with new words and phrases. Voice recognition tools are trained on patterns and styles of specific voices, whereas human transcriptionists have experience listening to and communicating to people with a variety of dialects. New phrases and words get communicated to humans quickly across different regions. The new technologies are undoubtedly making transcription process easy and quick; however, the need to have human intervention to create transcripts for closed captions is still preferred by most of the broadcasters and content owners. Broadcasters and content owners do not want to take chances when it comes to quality of closed captions and are still not ready to rely completely on automated processes. For them having quality closed captions are all the more important as they add value to their content.

Digital Nirvana’s closed captioning process makes use of a hybrid transcription process wherein a quick preliminary transcript is created by an automated process, which is further edited by qualified and highly experienced transcriptionists for error-free delivery. The combination of automation and human intervention make Digital Nirvana’s captioning process quick and foolproof.

 

Fremont, CA, April 4, 2018 – Digital Nirvana, a global provider of media solutions and services, is joining forces with Clearcast, the UK’s sole television ad clearing house. Digital Nirvana’s cloud-based Subtitling Solutions will be a featured tool within MediaCentral, Clearcast’s online portal for the video advertising industry. Through this strategic alliance, Digital Nirvana will become Clearcast’s partner for subtitling TV advertisements. Digital Nirvana will exhibit (booth #SU10121) at the upcoming 2018 NAB Show, running from April 9-12 at the Las Vegas Convention Center (LVCC).

Clearcast’s MediaCentral is a task-based portal through which advertisers and agencies can quickly connect with the leading players who offer ad-related services, such as subtitling, airtime booking, soundtrack services, etc.

“With this portal, Clearcast has created a place where advertisers can go to not only make sure their ads follow the UK compliance regulations,” said Hiren Hindocha, President and CEO, Digital Nirvana, “but also for adjunct services. Adding these new services – all within one central site – greatly increases the value they’re offering their customers. We’re thrilled to be a part of such an integral, forward-thinking site for the advertising community.”

Chris Mundy, Managing Director of Clearcast, said: “We’re delighted to be working with Digital Nirvana to deliver a quick and accurate online subtitling solution for the UK market. Only around 60% of television ads in the UK are currently subtitled and, by making it much easier to subtitle ads, we hope this new service available via MediaCentral, the Clearcast website and subtitlenow.com, will make it easier for the advertising industry to caption every single ad.”

Digital Nirvana’s services provide an integrated, automated workflow for subtitling, sports clipping, closed captioning, caption synchronization, video logging, repeat audio detection, and metadata creation. Its Media Management Platform and suite of broadcast monitoring products establish a simple set up for content creation, capture, repurpose and delivery, while monitoring video and audio for quality and compliance.

About Clearcast
Ad agencies, advertisers and broadcasters use Clearcast services to conceptualize, develop, produce and broadcast great adverts. Although best known for clearing ads for UK commercial channels, Clearcast works with clients throughout the ad development process and offer a range of other services to the industry like training in advertising rules, advice on pitch and research scripts, technical services, international clearance advice and a Business Affairs service. For more general information on Clearcast visit www.clearcast.co.uk/what-we-do/.

About Digital Nirvana
Since 1996, Digital Nirvana has been empowering customers with innovative knowledge management technologies. By combining media and digital technology expertise, Digital Nirvana makes it possible for organizations to streamline operations and gain competitive advantage with advanced product and service offerings. A comprehensive service portfolio includes media monitoring and analysis, market intelligence and analytics, and learning management services. Digital Nirvana is headquartered in Fremont, California with offices in Hyderabad and Coimbatore, India.

www.digital-nirvana.com

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For more information, contact:
Hiren Hindocha
Digital Nirvana
3984 Washington Blvd., Suite 355
Fremont, CA 94538–4954
510-226-9000
hiren@digital-nirvana.com
www.digital-nirvana.com