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Required skill set:

  • Exceptional audio sensitivity – ability to understand spoken English/Other languages in different accents across the globe.
  • Good comprehension skills.
  • Proven research skills and fact-checking using Internet-based search engines.
  • Broad cultural knowledge and wide range of interests.
  • Technically proficient in Microsoft Office, including Word, Excel.
  • Ability to multi-task and work in a deadline-driven environment.
  • Good knowledge of computers and Internet.
  • Proficiency in relevant subtitling software is a plus.
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Required skill set:

  • Editing verbatim transcription of earnings calls. Earnings call is a teleconference, or precisely a webcast, in which a public company discusses the financial results of a reporting period via the internet.
  • The call typically runs from 30-60mins and consists of two parts; the Management Portion and the Q&A session.
  • Minimum 1+ Years as Editor/Proof Reader.
  • Ability to work under pressure with interruptions and challenging deadlines.
  • Team-oriented, collaborative and have a positive attitude.
  • Ability to multi-task and work in a deadline-driven environment.
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Required skill set:

  • 7+ years of related experience with computers, technical troubleshooting, and providing customer service.
  • Must have 6+ years of Linux/Unix OS experience, with a focus on administering Linux technologies.
  • Must have working knowledge in AWS or other Cloud computing.
  • Working knowledge of virtualized infrastructure environments (VMware, Nutanix AHV, Hyper-V, etc.).
  • Must have understanding of broadcast signals and transport methods.
  • Strong understanding of audio video streaming and encoding technologies (FFmpeg, MediaInfo, AVISynth and ffprobe.
  • Experience with Broadcast tools like Adobe Cloud, Adobe Premier, Avid Composer, Nexus, Interplay, and other Media products a plus.
  • Should have working knowledge and experience in DevOps tools such as Ansible, Jenkins, Docker, and GitHub
  • Ability to work under pressure with interruptions and challenging deadlines.
  • Team-oriented, collaborative and have a positive attitude.
  • Ability to multi-task and work in a deadline-driven environment.
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Required skill set:

  • 2+ years of related experience with computers, technical troubleshooting, and providing customer service in a call center environment.
  • Knowledge of broadcast signals and system preferred.
  • Previous CRM experience preferred.
  • Strong communication skills required.
  • Experience using Saleforce, Google Suite, and other basic computer related skills.
  • Basic Linux Skills preferred.
  • Ability to effectively prioritize and execute tasks and adapt to change.
  • Must show aptitude and desire to learn new skills on the job.
  • Ability to work under pressure with interruptions and challenging deadlines.
  • Team-oriented, collaborative and have a positive attitude.
  • Strong customer-service orientation with ability to be courteous and helpful.
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