By Arco Groenenberg, Digital Nirvana’s Director of Sales
Following up from IBC last month where Digital Nirvana’s new Media Management Platform was well received, we’re thrilled to announce a new employee at our U.S. headquarters in Fremont, CA: Michael Collins, our new customer support manager.
Michael has spearheaded the design and deployment of large-scale video, IPTV and server technology at high-profile broadcasters and tech companies around the world, including work with KBS, CBC and NBC. He was previously the manager of video ingest systems for the San Francisco-based firm, Cognitive Networks.
Michael’s duties include: managing the customer support team, strengthening client relationships and service, conducting pre- and post-sales technical support, monitoring client sites and equipment, as well as researching and testing new products and services. He can be reached at: firstname.lastname@example.org.
In addition to our emphasis on customer service, we have a renewed focus on our partner relationships. We recently announced new partnerships with two manufacturers’ representatives – Piper Digital in Torrance, CA and A and D Avenues of Roanoke, VA. Piper Digital will handle sales in Southern California, Arizona, and Nevada. A and D Avenues will represent our technology in the Washington, D.C. area; North and South Carolina; Atlanta, Georgia; and Florida. Both companies began representing our product line in August.
There are a lot of exciting things happening around here, so stay tuned for more announcements moving forward!