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Digital Nirvana Welcomes Michael Collins as Broadcast Customer Support Manager

By Arco Groenenberg, Digital Nirvana’s Director of Sales

Following up from IBC last month where Digital Nirvana’s new Media Management Platform was well received, we’re thrilled to announce a new employee at our U.S. headquarters in Fremont, CA:  Michael Collins, our new customer support manager.

Michael has spearheaded the design and deployment of large-scale video, IPTV and server technology at high-profile broadcasters and tech companies around the world, including work with KBS, CBC and NBC. He was previously the manager of video ingest systems for the San Francisco-based firm, Cognitive
Networks.

Michael’s duties include: managing the customer support team, strengthening client relationships and service, conducting pre- and post-sales technical support, monitoring client sites and equipment, as well as researching and testing new products and services. He can be reached at: michael.collins@digital-nirvana.com.

In addition to our emphasis on customer service, we have a renewed focus on our partner relationships. We recently announced new partnerships with two manufacturers’ representatives – Piper Digital in Torrance, CA and A and D Avenues of Roanoke, VA. Piper Digital will handle sales in Southern California, Arizona, and Nevada. A and D Avenues will represent our technology in the Washington, D.C. area; North and South Carolina; Atlanta, Georgia; and Florida. Both companies began representing our product line in August.

There are a lot of exciting things happening around here, so stay tuned for more announcements moving forward!

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